Is the Merchandise At Nordstromrack.com the Same As In Nordstrom Rack Stores?

While the brands and styles offered online are similar to the items found in Nordstrom Rack stores, inventory moves fast and may not mirror exactly what you find in store. Whether shopping online or in-store, you’ll always find something new.

Related FAQ

  • Can I Return a Gift Purchased Online From Nordstrom Rack Or Hautelook?

    Yes. Gift recipients may return eligible gift items to a Nordstrom Rack store. In-store gift refunds will be issued as a Nordstrom Gift Card, redeemable online and in-store at Nordstrom and Nordstrom Rack, and on HauteLook.com.

  • How Do I Shop Limited-time Sale Events?

    You can shop certain limited-time sale events powered by HauteLook at nordstromrack.com, or you can head directly to HauteLook by clicking the tab at the top of the page. There, you can shop all the limited-time sale events that are currently live. Don’t forget—new events start…

  • If I Used a Nordstrom Note to Make My Purchase, How Will I Be Refunded?

    You will be mailed a Gift Card for the Note balance.

  • How Do I Check My Order Status?

    If you’re registered on nordstromrack.com, simply visit your Account page to see when your order was placed, the date your order shipped from warehouse, and other key steps in the process. If you used the guest checkout option, you can track your order once it ships by referenc…

  • Do I Have to Pay for Return Shipping?

    You’ll be charged for return shipping only if you return by mail. This includes orders placed with standard, next business day and two-business day shipping. Returns to Nordstrom Rack stores are always free. The return shipping fee for mail-in returns is $5.95 for the US, $10.9…

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