Is There a First Time Customer Discount?

Related FAQ

• What Should I Do If a Transaction Fails?

  Transactions could fail due to multiple reasons. Please check for the following: Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process If your account…

• Does Urbanladder.com Store My Card Or Account Information?

  Urbanladder.com does not collect or store your account information at all. Your transaction is authorized at multiple points, first by PayU and subsequently by Visa/Mastercard/American Express/Banks directly without any information passing through Urban Ladder. However Urb…

• Are There Any Delivery Charges Or Installation Charges?

  No! There are no delivery or installation charges as long as you are in one of Urban Ladder's serviceable cities/pincodes. Delivery, installation and clean up after the delivery process is on Urban Ladder. Go ahead and fearlessly order away.

• What Should I Keep Handy for My Online Transaction?

  For Credit Cards keep your card which has the details of card holder name, number, CVV and expiry date. Apart from this you also need to have your 3D secure password / OAC. For Debit Cards keep your card which has the details of card holder name, number, CVV and expiry dat…

• Is It Safe to Use My Credit Card, Debit Card Or Net Banking?

  Absolutely. Shopping with Urban Ladder is completely safe. Transactions with Urban Ladder are via the payment gateway PayU, which is both VeriSign Secured® as well as PCI compliant. The VeriSign Secured® Seal is the most trusted security mark on the Internet. PCI stands fo…