My Promotional Code Isn’t Working! What’s Up With That?
That stinks! There are a couple of reasons this could be happening:
- You’re attempting to use multiple promotions at a time (our shopping platform only allows for one per order);
- Your order doesn’t qualify for the promotion (a lot of our promotions are only applicable to orders that contain shirts);
- The promotion may be expired.
If you feel like your order does qualify but the promotion still isn’t going through, please reach out to Twillory at help@twillory.com and the Customer Happiness team will get to the bottom of it for you!
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