What Can I Exchange?

If you are not 100% satisfied with your purchase, UGG will exchange products in new/unused condition within 30 days of delivery.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way).

The few exceptions for items that cannot be returned include:

  • Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)      
  • Personalized Items (custom engraved or embroidered)      
  • Custom Wheels & Tires Packages

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