What Should I Do If I Receive Damaged Or Defective Item(s)?

There are a few important things to keep in mind:

  • Products must be in the original packaging for possible courier pickup/inspection (please do not assemble, install, or modify the product in any way).     
  • There are additional requirements for products that ship freight.

Damage claims in 3 Easy Steps:  

  1. File a Claim      
  2. Keep item in original packaging (Some items will need to be picked up for courier inspection)      
  3. Receive your Replacement (A replacement will be processed immediately)

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