What Should I Do If I Receive Damaged Or Defective Item(s)?

Related FAQ

• What Should I Do If I Have Some Technical & Fitment Issues?

  If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please contact Technical Customer Care, the specialists of CarID will gladly assist you in installing your product.

• Waht's the Warranty Claim?

  CarID will handle all manufacturer warranty claims on your behalf. Specific warranty information can be found in the "details" section of each product page. Pictures of the flaw or defect may be necessary to complete your claim. Shipping warrantied products back is simple with …

• What's the Shipping Information Of CarId?

  CARiD ships merchandise worldwide using FedEx, UPS, DHL, & USPS. Many of the products on CARiD.com will ship for free; if you do not see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real time shi…

• How to Cancel My Order Of CarID?

  Whether you want a refund, store credit, or an alternative product UGG will process your cancellation request immediately and without any hidden fees.A few things to keep in mind:Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:…

• What Should I Do If There Has Something Wrong With My Shipment?

  If you have not received your merchandise, but your tracking number indicates that it has been delivered;please contact CarID and a replacement will be processed within 72 business hours. CarID will cover the cost of the new product and handle the claim with the courier.Lost Pa…