What Happens If No Person is In When My Parcel Arrives?

If no one is available at the address to receive your parcel, Yodel usually return it to your local Yodel office, awaiting your instructions. Unfortunately, Yodel do not always leave a card to advise that they have attempted delivery, so we would suggest that if you do not receive your parcel within the time-frame you expected it to be delivered, please check the status on the Yodel track & trace service. Alternatively, you can contact our Customer Service Team on telephone number +44 29 2010 1487 (09:00 – 17:30 Monday to Saturday / 11:00am – 17:00pm on Sundays. Please Note: our office is closed on Christmas Day, New Year's Day, and Easter Sunday) or by e-mail at customerservices@austinreed.com