What If I Change My Mind?

If you have simply changed your mind about any item (except tailored products to your customer specification) and wish to return it, then in-line with the Distance Selling Regulations (DSR) you can do so provided you advise Bed Star within 14 working days of receipt. Please note the item must not be used and in its original packaging. Once you have advised Bed Star that you wish to return goods under DSR, you have 28 calendar days to do so, at your own expense. If you would like us to do this for you there is a minimum charge of £40 (depending on the item (s) ordered. Once the item has been received back, Bed Star will issue the refund.