What If I Do Not Receive an Order Confirmation Via E-mail?

You will receive an order confirmation message via e-mail shortly after Cheryl's receives your order. If you do not receive this message within four hours of placing your order, there might be a delay on the Web due to traffic. If this happens, please feel free to contact at 1-800-443-8124 to ensure that your order is being processed.

Related FAQ

  • Which Credit Cards are Accepted at Cheryls?

    Cheryls accepts a variety of credit cards including American Express, Visa, Mastercard and Discover Card.

  • When Will I Receive a Tracking Number for My Order?

    Once your gift has been baked and shipped out, you will receive an email shipping confirmation which will contain a FedEx tracking number.

  • What is the Shelf Life Of Miss Grace Cakes?

    Miss Grace cakes should be eaten within 2-3 days. If it will not be eaten within that time frame, freeze it for up to six months. Also, Miss Grace cakes have a shelf life of 5-7 days refrigerated.

  • How Do I Delete Cookies On My Computer?

    Microsoft Internet Explorer 6.0 - Select Tools -> Internet Options, and then click on the General tab. Under Temporary Internet Files, click Delete Cookies. Close all browser windows and re-open. Mozilla FireFox 1.0 - Click Tools -> Options, and then select the Cookies ta…

  • What Was the Total Charged to My Credit Card?

    You will be charged sales tax if your order is being delivered to Ohio, Oklahoma, Illinois, California or New York. Immediately following receipt of your order, you will be sent an order confirmation via e-mail. This e-mail will include an itemized list of the charges. Any disc…

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