What If I Do Not Receive My Entire Order?

Related FAQ

• What Happens If I Have Received Damaged Or Incorrect Merchandise?

  Sullen will refund or exchange the damaged merchandise. If you receive damaged or incorrect product please mail to. Address for the damaged or incorrect product: Sullen Clothing Attn. Warehouse 1779 Apollo Court Seal Beach, CA 90740 Exchanges will only be accepted within 30 day…

• When Will My Order Ship At Sullen?

  The Distribution Center may take up to 1 to 3 business days to process your order depending on order volume and product availability date. If you need additional information regarding ship date please contact Sullen Clothing Customer Service at questions@sullenclothing.com or 8…

• How Does the Blaq Paq Warranty Work If I Have an Issue?

  Every Sullen Blaq Paq has a ONE YEAR Warranty (from the time of purchase). If you have any issues with the bag simply contact customer service with what is wrong and supply pictures of the issue. Once approved simply send the bag back to Sullen HQ and once received Sullen will …

• How Many Promo Codes Can I Apply to My Order?

  Only one promo code or deal can be applied per order. No two promo or deal combinations can be applied in the same order. All Sale items are excluded from the use of promo codes.

• How Long Will Shipping Take to Receive My Package?

  Domestic shipping will take between 1-6 business days International shipping will take between 2-21 business days