What If I Want to Cancel My Cherish Order?

Related FAQ

• Do I Have to Pay 20% VAT?

  The following areas that Cherish ship to don't have to pay VAT: Andorra | Australia | Canada | Iceland | Japan | Jersey | Guernsey | Liechtenstein | New Zealand | Norway | San Marino | Switzerland | United States of America | Vatican City. Consequently when checking out 20% VAT…

• What is the Return Policy Of Cherish?

  Once a product is engraved Cherish will not replace it unless the engraving is wrong or the product is supplied faulty (they have robust quality control processes in order to keep these eventualities to an absolute minimum level). You cannot return an engraved product if you c…

• How Will Cherish Send Out My Order (UK)?

  For the UK... Via first class post as standard (£2.99 - estimated 3-5 day delivery time - but please allow up to 10 days). To upgrade your despatch for UK mainland orders to a next working day courier service (2 working days in total as we despatch the next working day after th…

• Does Cherish Accept Orders On the Phone?

  Alas not, orders must be placed online, so that secure payment processing can be utilised and so that you can specify exactly what engraving you need.

• What If My Engraving is Wrong?

  In the unlikely scenario of your engraving not being as you've specified online Cherish will immediately replace your order free of charge using Express Service. Please note; you will need to email Cherish a picture of the incorrect engraving to customerservice@cherish.co.uk, s…