What is the Return Policy Of Cherish?

Related FAQ

• Does Cherish Accept Orders On the Phone?

  Alas not, orders must be placed online, so that secure payment processing can be utilised and so that you can specify exactly what engraving you need.

• How Will Cherish Send Out My Order (UK)?

  For the UK... Via first class post as standard (£2.99 - estimated 3-5 day delivery time - but please allow up to 10 days). To upgrade your despatch for UK mainland orders to a next working day courier service (2 working days in total as we despatch the next working day after th…

• What If My Engraving is Wrong?

  In the unlikely scenario of your engraving not being as you've specified online Cherish will immediately replace your order free of charge using Express Service. Please note; you will need to email Cherish a picture of the incorrect engraving to customerservice@cherish.co.uk, s…

• What If I Want to Cancel My Cherish Order?

  If you want to cancel your order you need to tell Cherish as soon as possible and within 24 hours of you placing the order, however, if your order has already been engraved you cannot cancel it (please note in busy times Cherish sometimes engrave and despatch orders within 1 ho…

• What is the Platinum Service?

  Platinum service is only available for mainland UK, it is a next day service via our courier (Interlink Express) that will require a signature upon receipt. Interlink Express will text your mobile number (if you have supplied it when ordering) with an estimated time frame for d…