What is the Lolë Return Policy ?

Related FAQ

• Where Does Lole Ship?

  Lolë can ship to the following countries, some exceptions may apply.North AmericaCanadaUSA – except Puerto RicoEuropeFranceSpainGermanyBelgiumNetherlandsItalyPortugal

• Can I Cancel Or Modify My Order?

  Once an order is placed, it’s not possible to modify or cancel it.However, the free return policy allows you to send back any items you don’t wish to keep for a full refund, as long as they have not been worn and the tags are still attached.

• How Can I Exchange an Item ?

  Unfortunately Lole is not able to offer an exchange for items purchased online. You may return an online order within fourteen (14) days from the date that you received your package via UPS as long as you have not worn it or altered it and the hang tags are still attached. All …

• I Did Not Receive My Package. What Should I Do?

  If you have not received your order, please make sure to check the progress of your order on the UPS website with the tracking information you received by email.Lole will encourage you to check with family members, as well as neighbors to see if they recovered the package for y…

• How to Apply Discount Codes and Promotional Codes?

  Please note that all discount codes and promotional codes do not apply on sales items, nor can they be combined with any other special offer.If you received a discount code and/or a promotional code and are experiencing any problems applying the code to your order, please conta…