What is the Policy for Late/non-delivery?

Related FAQ

• Will I Be Charged Sales Tax At 180Flowers?

  Local and State sales tax will be collected if your recipient's mailing address is in Arizona, California, Colorado, Florida, Illinois, Massachusetts, Nevada, New Jersey, New Mexico, New York, Ohio, Oklahoma, Tennessee, Texas or Virginia.

• Which Credit Cards Or Payment Types are Accepted?

  1800Flowers accepts the following credit card payment options: American Express®, Discover®, MasterCard®, Visa® 1800Flowers also accepts the following express checkout payment methods: AMEX Express Checkout, Chase Pay, Masterpass PayPay, Visa® Checkout (Apple Pay and Andro…

• How Do I Change Or Cancel My Order Of 1800Flowers?

  If you need to change or cancel your order, please reach out to 1800Flowers immediately at 1-800-468-1141. Please note: some orders are shipped very soon after being placed and may already be on their way or delivered, so it may not always be possible to cancel. If your or…

• What is the Policy for Damaged Items / Refunds / Redeliveries and Exchanges?

  All of the flowers & gifts are backed by the 100% Smile Guarantee, which 1800Flowers is proud to stand behind. If you're not satisfied with your purchase, for any reason at all, they will do whatever it takes to make it right. This includes offering a refund, redelivery or …

• What Happens After I Place an Order?

  Once your order is placed on the site, you'll see a Thank You Page, which will include your order confirmation number on it. Please make sure to hold onto this number in case you have any questions/issues. Your order is then sent over a secure connection to 1-800-Flowers.c…