What is the Policy for Late/non-delivery?

Late Delivery/Non-Delivery: The local florists of 1800Flowers and logistics team work diligently to make sure that your special gift arrives on time, within their normal delivery hours of 9AM to 8PM in the recipient's time zone. During their busy holiday periods like Christmas, Valentine's and Mother's Day, 1800Flowers may extend their delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, their dedicated Customer Service agents will do everything they can to help successfully resolve your issue. 

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