Lifetouch wants you to love your Lifetouch products! Alas, because they are personalized, they can't accept returns based on user error (a misspelled name, for example). However, if Lifetouch makes a mistake on your order, please contact customer care and they will give you a full refund.
Payment for all products is required to be made in full in advance. All items purchased on and shipped by lifetouch.com are subject to a shipment contract under which the risk of loss and title for such items passes to you upon delivery to shipping carrier.