What is the Shipping Policy for Monogrammed Orders?

Please allow 5-7 days additional ship time for all orders containing monogrammed items. All monogrammed items are final sale and cannot be returned or exchanged.

Related FAQ

  • Howlong Does the Return Process Take?

    Refund is paid within 5 business days of our receiving and approving your returned item. Refunds are in the form of original payment. Master & Dynamic does not refund overnight shipping or gift wrapping charges.

  • How are Replacement Parts Shipped?

    Replacement Parts ship complimentary UPS Ground, or equivalent services in the other regions.

  • How Can I Cancel Or Change an Order?

    Please contact the support team at support@masterdynamic.com or call at 1-888-814-5411 immediately if you would like to make changes to your order.

  • Do I Need to Setup an Account to Place an Order?

    You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.

  • For International Shipments: VAT/DUTIES?

    You will be charged the quoted amount at time of checkout. VAT and Duties are not charged to you upon delivery.

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