What is the Return Policy for International Orders?

If for any reason you are not satisfied with your purchase, please contact L.L. Bean at internationalweb@llbean.com or 207-552-3051 and they will provide you with further instructions on where returns should be shipped and the amount you will be refunded. Refund amounts for returned items will be credited to you by their partner Borderfree in the same currency and using the same exchange rate as your original order.

Related FAQ

  • Are There Any Additional Costs That Will Be Due Upon Receipt Of My Order?

    As long as you select to prepay duties and taxes, the order total presented at checkout is the exact amount you’ll be billed by Borderfree, and there will be no additional costs due upon delivery.

  • How Will I Know How Much My Order Will Cost?

    Just add items to your shopping bag and click select to check out. Borderfree calculates and displays the order total in your preferred currency, including all shipping costs from the warehouse in the United States to your selected international destination, as well as any appl…

  • How Much Does International Shipping Cost?

    International shipping is calculated based on a number of factors including the desired shipping speed, the number of items you are purchasing, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the Borderfree i…

  • What Payment Options Does Borderfree Support?

    Currently, Borderfree supports Visa, MasterCard, PayPal, American Express , JCB , China UnionPay with additional payment options coming soon.

  • How Much Duty and Taxes are Charged On International Orders?

    Duties (or customs tariffs) are set by the destination country customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopt…

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