What Should I Do If I Have Problems About Ordering Online?

If you experience technical problems while ordering online, please contact Customer Care of Brookstone. 

Related FAQ

  • What's the Contact Information Of Brookstone?

    By Phone: To place an order, call Brookstone at 1-866-576-7337, Mon-Fri from 8:00 AM to 7:00 PM CST or Saturday from 9:00 AM to 5:30 PM CST (closed Sunday). You can also email Brookstone at customercare@brookstone.com.

  • Does Brookstone Accept Multiple Credit Card Orders?

    Brookstone cannot accept orders using multiple credit cards. However, you may call one of their Sales Associates to place an order using up to three different credit cards as long as the cardholder name and billing address for each card is the same. To place the order call Broo…

  • What's the Return Policy Of Brookstone ?

    If for any reason you don’t love your purchase, bring it back. All merchandise (except massage chairs) purchased from Brookstone in new condition with original packaging may be exchanged or refunded in the original form of payment within 60 days of purchase with an original rec…

  • How to Track Orders of Brookstone?

    Brookstone is pleased to offer online package tracking for orders that have already shipped from their warehouse. Order tracking is not available for certain specialty items, or for items that ship via the US Postal Service. If you need additional assistance, contact Customer C…

  • What's the Payment Methods Of Brookstone?

    Brookstone accepts most major credit cards including Visa, MasterCard, Diners Club, American Express, JCB, and Discover. Brookstone will not bill your credit card until they ship your order. Partial orders are billed as each item is shipped. Please be aware that once they recei…

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