How to Track Orders of Brookstone?

Brookstone is pleased to offer online package tracking for orders that have already shipped from their warehouse. Order tracking is not available for certain specialty items, or for items that ship via the US Postal Service. If you need additional assistance, contact Customer Care by e-mail or at 800-846-3000.

Related FAQ

  • What's the Return Policy Of Brookstone ?

    If for any reason you don’t love your purchase, bring it back. All merchandise (except massage chairs) purchased from Brookstone in new condition with original packaging may be exchanged or refunded in the original form of payment within 60 days of purchase with an original rec…

  • What Should I Do If I Have Problems About Ordering Online?

    If you experience technical problems while ordering online, please contact Customer Care of Brookstone. 

  • What's the Contact Information Of Brookstone?

    By Phone: To place an order, call Brookstone at 1-866-576-7337, Mon-Fri from 8:00 AM to 7:00 PM CST or Saturday from 9:00 AM to 5:30 PM CST (closed Sunday). You can also email Brookstone at customercare@brookstone.com.

  • What's the Payment Methods Of Brookstone?

    Brookstone accepts most major credit cards including Visa, MasterCard, Diners Club, American Express, JCB, and Discover. Brookstone will not bill your credit card until they ship your order. Partial orders are billed as each item is shipped. Please be aware that once they recei…

  • How Long Can I Receive My Order?

    Most orders are shipped from the Distribution Center Brookstone, arrive five to seven business days from receipt of your order.

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