When Can I Expect to Receive My Official Confirmation Number From the Hotel?

The hotel will provide us with an “official” hotel confirmation number within 2 business days of the reservation being made. Once aRes Travel has received this, you will be sent an updated confirmation via email.

Related FAQ

  • How Do I Change My Hotel Reservation?

    First, you will need your AON tracking number found on your verification email. To change your hotel reservation, you will need to cancel & rebook the reservation. Please note, with any modification of a reservation, there is a chance the availability or rates will have cha…

  • Are There Penalties for Canceling Or Changing a Reservation?

    Please refer to the hotel’s cancellation policy, as well as the specific terms and conditions applicable to your reservation. As a general rule, you must cancel at least 72 hours prior to arrival or the hotel will likely charge you the first night’s room + tax. In addition, the…

  • How Do I Change Or Cancel My Activity Reservation?

    The majority of activity vendors have a “no cancellation” policy and tickets are non-transferable. Please check the specific Terms & Conditions listed for each activity before purchasing your tickets.Exceptions: The non-refundable service fee or $25 cancellation fee will be…

  • Can I Get the Service Fee Refunded?

    When reservations are made the one time service fee is for the processing of your transaction and is therefore, non-refundable.

  • Are the Rates Listed Online the Same Rates Quoted If You Call the Call Center?

    Yes, however, some hotels may offer a “Call Center Exclusive” rate that is too low to publish online and only available via the phone.

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