When Will I Get the Refund?

  1. The refund will be issued within 7 business days upon the receipt by warehouse and verified the conditions of the items.
  2. It normally takes one business day for the refund to appear on your Rotita wallet. The balance in your wallet could either be applied to your future purchases or withdrawn to your PayPal/bank account at any time.
  3. It normally takes 10-20 business days which depends on your financial institution for the refund to appear on your credit/debit card. Or 1-3 working days in PayPal (normally in 48 hours ), that depends on the original way you used.

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