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Related FAQ

• Will the Weather Affect My Delivery?

  Beauty Bay is aware of widespread snow across the UK & Europe which may have an impact on your delivery.  Beauty Bay is working closely with the couriers to get your order to you as soon as possible. Please keep an eye on your tracking information for updates (if you h…

• Does Beauty Bay How to Deal With the Missing Item?

  If there is an item missing from your order, please report this to our customer services department by completing the Contact Form below and Beauty Bay will investigate the issue further for you.If an item is missing, please check the parcel it has arrived in for any damage or …

• What are the Delivery Timescales for My Order?

  Beauty Bay does endeavour to ensure all deliveries are to the timescales stated on the Delivery information page, however, from time to time there can be unexpected delays during transit with the carriers and your local customs authority that are beyond Beauty Bay's control, bu…

• Where's My Order? I Didn't Receive It.

  There are different ways to track your parcel depending on the Delivery service you have requested.You will have received a tracking link in the dispatch email that you have received, this will direct you to the tracking available via the delivery couriers website.Alternatively…

• Where's My Order?

  There are different ways to track your parcel depending on the Delivery service you have requested.You will have received a tracking link in the dispatch email that you have received, this will direct you to the tracking available via the delivery couriers website.Alternatively…