Why Aren't All My Account Details Showing When I Log In?

Related FAQ

• How Can I Change the Date Of My Damart Direct Debit?

  You can set up, amend or cancel a Direct Debit at anytime by contacting us at customerservices@damart.com. You can choose to pay either the minimum amount due on your statement, a fixed amount or the full amount. We will always confirm any changes we agree with you in writing a…

• How Can I See That My Offer Code Been Applied to My Order?

  If you have quoted your offer code during the checkout process, the free gift/discount will show in your basket before you place your order and within the order confirmation received.

• When is My Payment/statement Due?

  Each month you will be sent a statement which will include your total balance. You must pay the minimum amount due by the date specified on your statement to avoid going into arrears.

• How Long Will It Take for a Return to Show On My Account?

  It normally takes around 14 working days for your account to be credited. If you enter your email details when you place your order, Damart is able to send you an email a soon as Damart receives your returned items.

• How Do I Exchange an Item(s) for a Refund?

  You can arrange an item exchange by returning the unwanted item and indicating on the returns form the item reference number you wish to be sent in exchange. If the item you wish to have in exchange is of a higher value please remember to enclose the additional payment. If the …