If you'd like to deposit the refund to your DHpay account, you need to fill a document named Letter of Commitment which is needed by our financial department.
If you do not want the goods on your own reason, you need to pay the returning shipping cost and sending postage, and when seller received the goods DHGate will refund you.
If you used coupon when placing the order, the refund will be coupon first, and then will refund the rest to your account. The coupon can be used again if they were in the valid period. The charging fee is different from different bank, please check whether your bank will charg…
Shipping address for your order can only be changed prior to your seller shipping your package. After your package has been shipped, the shipping address cannot be changed.