Chumbak Coupons & Promo Codes

Chumbak FAQ

Can I Choose a Different Item In Exchange?

You can only exchange your item within 20 days and receive a replacement of that exact product or another product of the same value. If the value of the replacement product exceeds that of the previously purchased product, the difference will have to be paid in advance.

Can I Get My To-be-returned-product to Get Picked Up From a Different Address From the Existing Delivery Address?

Sure. But the pick up address needs to be in the list of viable pincodes. You can check this in "My Orders" or "Track Order" section of our website.

When Will I Receive a Replacement?

Replacement will be shipped after the original item has been received in the warehouse, subject to the following conditions:

  • The item(s) should be unused, unsoiled and unwashed.
  • The packaging should have the original tags in place.

They should be returned within 20 days from the dispatch date.

Any returned item received by us that does not meet the above mentioned conditions will not be accepted. No amount will be reimbursed in this case.

Does Chumbak Arrange for Reverse Pickups?

Reverse pickup is applicable only for a selected set of pincodes. You can check if your pincode has this facility in "My Orders" or "Track Order" section of the website, or by contacting [email protected] If your pincode doesn't have reverse pickup facility, you will have to ship the item back.

Can I Have My Order Gift-wrapped?

Yes, you can! Gift wrap option is available for most products, and you will see this option during checkout, before you sign in. Please note that as per government mandate, Chumbak will have to send across the invoice with all shipments.

How Much Does Chumbak Charge for Delivery?

Free shipping on all orders above Rs.995. An additional charge of Rs. 50 will be levied on orders below that.

When Will My Order Get Delivered?

Transit and delivery time may vary depending on your location and the ordered items. You can check estimated delivery time for your pincode on any product page.