Are All Dr Martens Covered By a 'For Life' Guarantee?

No, this only applies to our 'For Life' collection. The guarantee means that when they wear out we will repair or replace them - for life.

For Life products come with a guarantee code and will have the For Life stamp on the sole.

Related FAQ

  • I Need to Change My Default Billing And/or Delivery Address, How Can I Do This?

    LOGIN to your account and go to "ADDRESS BOOK". You can choose the address you wish to use by clicking on SET AS DEFAULT. You can also edit or remove any addresses that are currently saved in your address book in this section of your profile.

  • Can I Cancel Or Change My Existing Order?

    Please contact Dr. Martens as soon as possible once you realize a change needs to be made. Dr. Martens will make every effort to get you the right product in the correct size. However, as Dr. Martens tries to ship orders as quickly as possible, Dr. Martens may not be able to fa…

  • How Do I Add an Address?

    LOGIN to your account and go to ADDRESS BOOK. You can add a new delivery or billing address at the bottom of the page.To avoid any payment issues, please make sure that your billing address is updated with any changes.

  • How Do I Subscribe/unsubscribe to the Dr Martens Newsletter?

    You can subscribe to our newsletter by submitting your email address in the “SIGN UP FOR NEWSLETTER” section at the bottom of our homepage or, by using the homepage pop-up that will appear when you enter the site for the first time. Alternatively you can select to receive "News…

  • How Can I Change My Account Information?

    You can change your account information by clicking on SIGN IN / REGISTER at the top right of the homepage and entering your login information. You can update your:Email addressAccount namePasswordBilling / shipping informationAll changes will be saved and applied to your futur…

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