Can I Cancel My Kickers Order?

Related FAQ

• Where Can I Get My Kickers Repaired?

  Unfortunately Kickers don't offer a repair service here at Kickers, however they recommend visiting your local shoe repair shop for advice.

• Can I Order Two Of the Same Item In Different Sizes?

  Yes, this can be done. Using their free returns label (UK customers only) you can return the item(s) you don't need at no extra cost.

• The Item I Would Like to Exchange for is a Different Price. Can I Still Request an Exchange?

  Kickers can only process an exchange for an item that is the same value or less to the one you are returning. If the exchange item is of a lesser value, Kickers will refund any price difference. Unfortunately they are unable to exchange an item for one that is more expensive. I…

• Which Delivery Companies Does Kickers Use?

  Kickers uses a number of different carriers. In most cases Standard Delivery orders are sent by Royal Mail and Express Delivery orders are sent with DPD or DHL. Some higher value Standard Delivery orders may be sent using a courier service.

• Do I Have to Pay to Return an Item?

  Returns are free if you live in the UK (unless you use a signed-for postal service for peace of mind, in which case you'll need to cover the extra cost). If you live outside the UK, you’ll need to pay for shipping (although Kickers will reimburse you in the event of a faulty it…