Can I Cancel Or Make Changes to My Order?

Related FAQ

• When Will My Card Be Charged By The Rake?

  If you pay by debit card or PayPal, The Rake will take payment at the point your order is placed on site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, though your bank or card issuer may reserve the order amount in your account…

• When Will I Receive My Refund From The Rake?

  Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.

• Which Currencies Can I Shop In?

  The currency you see on the website is based on your current location, however you can select any currency from the drop down on the top left-hand corner.

• How Do I Prepare My Package for a Return?

  You can send your items back in any sealed package, but the items must be protected and therefore undamaged upon return to The Rake.

• When Will I Receive My Item and How Can I Track Delivery?

  It is important to check the delivery information on each of their products as many of them are based with suppliers across the world, once The Rake has received the items with them in their warehouse you will receive shipping and tracking information from courier, DHL.