How Do I Prepare My Package for a Return?

Related FAQ

• Will My Personal Details Stay Safe?

  The Rake keeps your personal data private and confidential and only give it out with your consent or if legally permitted to.

• Which Currencies Can I Shop In?

  The currency you see on the website is based on your current location, however you can select any currency from the drop down on the top left-hand corner.

• What Payment Methods Does The Rake Accept?

  Visa MasterCard American Express Visa Electron PayPal Diners Club Discover JCB

• When Will I Receive My Refund From The Rake?

  Refunds are issued via the original payment method and will normally appear within 10 business days, depending on the processing time of your payment provider.

• Can I Cancel Or Make Changes to My Order?

  As your purchase will be prepared quickly for dispatch, please contact Customer Service Advisors as soon as possible to cancel or make changes to an order. Unfortunately, The Rake is unable to add items to an existing order but they welcome you to place a new order for any addi…