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Related FAQ

• When Will I Receive My Item and How Can I Track Delivery?

  It is important to check the delivery information on each of their products as many of them are based with suppliers across the world, once The Rake has received the items with them in their warehouse you will receive shipping and tracking information from courier, DHL.

• What Payment Methods Does The Rake Accept?

  Visa MasterCard American Express Visa Electron PayPal Diners Club Discover JCB

• What is the Returns Policy of The Rake?

  If your purchase isn’t quite right, you can return it for a refund within 14 days of your delivery date using free returns service. Simply email or call The Rake to arrange a suitable time for their courier to come to your office or home and collect the package and return it to…

• Do I Need an Account to Place an Order At The Rake?

  No, you can shop on therake.com without an account, however The Rake will recommend that you register for a The Rake account so that you can start adding your favourite pieces to your wishlist and easily track your orders.

• Which Currencies Can I Shop In?

  The currency you see on the website is based on your current location, however you can select any currency from the drop down on the top left-hand corner.