Can I Have an Exchange Instead Of a Refund?

Related FAQ

• Why Am I Being Asked for Another Password After Entering My Card Details?

  To help prevent fraud, Miss Awesome uses a 3D Secure Payment option that some banks use. 3D Secure is an added layer of security for credit and debit card purchases online. If you have any problems or forget any information please contact your bank in the first instance. 3D Sec…

• Can I Change My Email Address?

  Yes you can very easily change your email address, please log into your account using your current email address, and click on Edit Email Address/Password under Account Details. Once you've made your changes, please continue and your email address changes will be saved.

• What Must I Do If I Receive an Incorrect Or Faulty Item?

  First of all Miss Awesome is very sorry to hear that you've received an incorrect or faulty item/s. Please Contact Miss Awesome and let them know exactly what is wrong with your order within 30 days of receiving your order. Please remember to include your order number within yo…

• How Can I Use My Cash Back Rewards?

  Once you decide what you would like to redeem your Cashback rewards for, simply shop any items and add to your basket order. Once you have made all your selections, submit your order, at checkout you can view the amount that will be applied to redeem the cash back rewards avail…

• How Long Does Miss Awesome.com Take to Process My Return?

  Miss Awesome aims to process your return within 1 day of receiving it, it can take 5 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Once they have received your return highly …