What Must I Do If I Receive an Incorrect Or Faulty Item?

Related FAQ

• How Can I Use My Cash Back Rewards?

  Once you decide what you would like to redeem your Cashback rewards for, simply shop any items and add to your basket order. Once you have made all your selections, submit your order, at checkout you can view the amount that will be applied to redeem the cash back rewards avail…

• How Can I Choose to Pay On MissAwesome.com?

  The following payment methods are accepted on MissAwesome.com: American Express, Visa, Visa Debit/Delta, MasterCard, Maestro UK and Maestro International and PayPal. Unfortunately, Miss Awesome is unable to accept payment by cash or cheque for online orders.

• Can I Have an Exchange Instead Of a Refund?

  Miss Awesome.com doesn’t offer exchanges right now. What Miss Awesome suggest is that you return your item to us for a refund, and then place a new order to get the item/s of your choice.

• Why Am I Being Asked for Another Password After Entering My Card Details?

  To help prevent fraud, Miss Awesome uses a 3D Secure Payment option that some banks use. 3D Secure is an added layer of security for credit and debit card purchases online. If you have any problems or forget any information please contact your bank in the first instance. 3D Sec…

• Will Miss Awesome Refund the Delivery Charge I Paid When I Ordered?

  Yes Miss Awesome does refund you what you paid for your order including the delivery charge. If you live in the UK, EU (European Union), and have cancelled your order in accordance with the Consumer Contracts Regulations, Miss Awesome will also reimburse your delivery charges …