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Related FAQ

• What Must I Do If I Receive an Incorrect Or Faulty Item?

  First of all Miss Awesome is very sorry to hear that you've received an incorrect or faulty item/s. Please Contact Miss Awesome and let them know exactly what is wrong with your order within 30 days of receiving your order. Please remember to include your order number within yo…

• Will Miss Awesome Refund the Delivery Charge I Paid When I Ordered?

  Yes Miss Awesome does refund you what you paid for your order including the delivery charge. If you live in the UK, EU (European Union), and have cancelled your order in accordance with the Consumer Contracts Regulations, Miss Awesome will also reimburse your delivery charges …

• Why Am I Being Asked for Another Password After Entering My Card Details?

  To help prevent fraud, Miss Awesome uses a 3D Secure Payment option that some banks use. 3D Secure is an added layer of security for credit and debit card purchases online. If you have any problems or forget any information please contact your bank in the first instance. 3D Sec…

• How Long Does Miss Awesome.com Take to Process My Return?

  Miss Awesome aims to process your return within 1 day of receiving it, it can take 5 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Once they have received your return highly …

• How Can I Track the Status Of My Return and Refund?

  100% RETURNS NO QUIBBLE MONEY BACK GUARANTEE, BUY WITH CONFIDENCE. As soon as your package arrives back at warehouse, Miss Awesome will send you an email and again once they have processed your refund. Kindly note that it can take 3 working days for the payment to show on your …