Can I Have My Order Gift Wrapped at L'Occitane UK?

L'Occitane UK will happily prepare your gift for you. L'Occitane UK's gift-wrapping service is free of charge. Simply select 'My order is a gift'. You will also see a box where you can enter your gift message, which L'Occitane UK will print onto a gift card for you and place it with your order. (L'Occitane UK is only able to print one card per order)

When L'Occitane UK gifts wrap your order they will place your order into a L'OCCITANE luxury gift box, or gift bag, whichever is more suitable according to the size of your product.

Related FAQ

  • How Can I Get Some Samples?

    So that you can discover a wider range of products and beautiful perfumes, L'Occitane will invite you to visit your nearest store. L'Occitane's expert beauty advisors will be able to provide you with a tailored consultation and you will also be able to try the luxurious texture…

  • How Long Will It Take to Get a Refund?

    L'Occitane UK aims to credit your debit or credit card within 7 days of you returning products to them.  Please allow a maximum of 28 days (from the date you return your package) for your return to be processed. 

  • The Price Has Changed Since I Ordered It, Can I Get a Refund?

    As an online business our prices change in response to trends, stock and seasonal special offers. In this case L'Occitane UK will not refund the difference.

  • How Do I Claim Tax Back for an Online Order?

    The tax refund scheme is only applicable to purchases made in stores, and does not include any online or mail order purchases. Sorry for the disappointment this may cause you.

  • Will I Get a Refund for My Delivery Charge When I Return My Item?

    If you return your full order, your delivery charge will be refunded as well as your product costs. L'Occitane will credit your debit or credit card within a maximum of 15 days (usually within 7 days) of receiving your returned items.

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