The Price Has Changed Since I Ordered It, Can I Get a Refund?

As an online business our prices change in response to trends, stock and seasonal special offers. In this case L'Occitane UK will not refund the difference.

Related FAQ

  • Will I Get a Refund for My Delivery Charge When I Return My Item?

    If you return your full order, your delivery charge will be refunded as well as your product costs. L'Occitane will credit your debit or credit card within a maximum of 15 days (usually within 7 days) of receiving your returned items.

  • How Do I Claim Tax Back for an Online Order?

    The tax refund scheme is only applicable to purchases made in stores, and does not include any online or mail order purchases. Sorry for the disappointment this may cause you.

  • Can I Have My Order Gift Wrapped at L'Occitane UK?

    L'Occitane UK will happily prepare your gift for you. L'Occitane UK's gift-wrapping service is free of charge. Simply select 'My order is a gift'. You will also see a box where you can enter your gift message, which L'Occitane UK will print onto a gift card for you and place i…

  • How Can I Get Some Samples?

    So that you can discover a wider range of products and beautiful perfumes, L'Occitane will invite you to visit your nearest store. L'Occitane's expert beauty advisors will be able to provide you with a tailored consultation and you will also be able to try the luxurious texture…

  • How Long Will It Take to Get a Refund?

    L'Occitane UK aims to credit your debit or credit card within 7 days of you returning products to them.  Please allow a maximum of 28 days (from the date you return your package) for your return to be processed. 

Hot Promotions From L'Occitane UK

  1. CouponFree Gift

    Discover L'Occitane's Subscription-Free L'Occi Discovery Box for Only £25€28 - Worth £33/€38

  2. Sale40% Off

    Enjoy Savings Of Up to 40% Off a Huge Selection Of L'Occitane Favourites In Summer Beauty Sale

  3. SaleFree Shipping

    Free Standard Delivery On All Orders Over £35

  4. CouponFree Gift

    Free Bestsellers Collection When You Spend £45

  5. CouponFree Gift

    Make the most of summer with your Verbena Tote Bag for FREE when you spend £65

  6. Coupon

    Enjoy Your Aromachologie Shampoo Or Conditioner for £9.50 When You Spend £35 (worth £19)

Recent Added Stores

Skincare RX Promo Codes SkinStore US Promo Codes Laura Geller Promo Codes The Body Shop FR Promo Codes Space NK UK Promo Codes Christophe Robin US Promo Codes Moroccanoil Promo Codes Mankind UK Promo Codes Look Fabulous Forever Promo Codes

Return to Dacoz.com Get Latest L'Occitane UK Promo Codes

Featured Stores Picked by Dacoz

View More Stores