Can I Return My Order If I Am Not Satisfied?

In accordance with CanadaPetCare's 100% customer satisfaction policy, you can return your order for a refund. Contact our customer service team via call or email within 7 days of receipt of your order for return authorization and our returns address. They accept returns of all unopened products.

Related FAQ

  • Does CanadaPetCare Ship to USA?

    YES! CanadaPetCare ships all their products across the USA.

  • Will I Be Informed When My Order is Shipped?

    Yes, you will receive an email when your order is shipped. You can check the status of your order anytime by logging into your account. You can also call CanadaPetCare Toll Free at 1-800-982-1308 (Mon - Sat 9 AM- 6 PM CST) to check the status of your order.In case of any p…

  • What is an International Transaction Fee Or Cash Advance Fee?

    An international transaction fee applies to all purchases, cash advances or transactions carried out on your credit card when a transaction is made in US dollars but the merchant accepting the card is overseas. A foreign transaction fee is accessed by your credit card issuer an…

  • How Long Does It Take for Delivery?

    Most orders are delivered within 7-14 business days. If an order is not delivered within 21 business days  CanadaPetCare offers a full refund or reship as per their Moneyback Guarantee.

  • Sometimes Images On Website are Different From Product Received, Why?

    All images shown are for illustration purposes only. Actual product may vary due to product enhancement or supplier change. Sometimes, due to differences in monitors, colors of products may also appear different to those shown on the site. Also, some products may have an associ…

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