Can I Still Change My Order?

Since it is not possible for you to change your order after it has been placed, Bob Shop would like to invite you to contact them via telephone or email. As long as your articles haven't been shipped, Bob Shop will be happy to consider your wishes.

  • Email: info@bobshop.com  
  • free Phone (UK): 0800 088 59 82
  • Phone(other countries): +49 1803 - 58 58 800

Related FAQ

  • I Live Outside the EU - What Do I Need to Consider?

    Before you place your order, please get information about the customs regulation for your country! Possible taxes or customs duties must be borne by you and cannot be reimbursed by Bob Shop! Shipments to countries outside the EU are exempted from German VAT (19%). When cho…

  • How Do I Find the Article I Am Looking For?

    At Bobshop you have several possibilities to easily find your article:  Use the shop navigation to find the desired categories and shop there or Enter a search term, the name or number of an article in the "Search" field.

  • I Have Ordered Via Advance Payment - Has Bob Shop Received My Payment?

    As soon as Bob Shop receives your payment, your order will be shipped and you will be informed via email.

  • Has My Order Arrived At Bobshop Yet?

    After receiving your order, Bob Shop will send a confirmation email (order confirmation) detailing the exact order (items, type of payment you have chosen, address, etc.) with your order number.  After having received the order confirmation you can be sure that your order …

  • When Will My Credit Card Or Paypal Account Be Charged By Bob Shop?

    When you order via credit card, the invoice amount will be debited to your account after the articles have been shipped.  As PayPal is the quickest type of payment, the amount will be debited immediately after shipment.

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