Do I Have to Register My Details and Create an Account to Place an Order?

You can place your order directly without registering in the "My Account" area. By registering, however, you benefit from many advantages: exclusive offers, privilege gifts, product news, tracking and order history ... By saving your delivery and billing addresses in your profile, you can validate and pay for your order more quickly.

Related FAQ

  • I Have Difficulties to Navigate the Website and to Access the Pages Of the Site?

    It is possible that the setting of your browser does not allow the java script as well as the reading of macromedia flash files. If you do not have it, you will be offered to download the latest Flash Player for free from the Adobe website.

  • What Products are Available On the Site?

    All Clarins products are available online. In case of temporary stock-out, you can not add the product to your basket. Clarins FR will advise you to return to the site regularly or contact Clarins.com Customer Service by filling out Contact Form to be informed of the arrival of…

  • How Can I Change My Delivery Address At Clarins FR?

    By default your delivery address corresponds to your billing address. In the steps of the order you have the possibility to modify your delivery address. If you have an account on our site, you can also create, modify and save your addresses in your address book. However you ca…

  • I Do Not Remember My Username Or Password, How to Find It?

    From your My Account area, you can recover your password by clicking on the forgotten password link. It will be enough to fill in your e-mail of contact and to validate your request: your password will be sent to you at this address.

  • Can I Ship to a Different Address In My Home?

    By logging into your Clarins account you access your address book which allows you to register a delivery address different from the billing address. When placing the order, simply select the billing and delivery addresses. The package will be delivered to the address indicated…

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