Has Pro-Direct Soccer Received My Returned Goods?

As soon as your return has been processed by warehouse, Pro-Direct Soccer will email you to let you know. If you have requested a refund then this will have been processed at this point. If a replacement or exchange is being processed the goods will be dispatched soon after (if personalisation is required this will take 3 - 5 days).

If you have not received notification that Pro-Direct Soccer is processing the return firstly track the parcel with the courier you sent it with to confirm it's reached Pro-Direct Soccer; if it hasn't they will investigate for you. If it is confirmed at PDS please contact Customer Service team straight away and Pro-Direct Soccer will resolve the matter quickly.