Ross Simons Coupons & Promo Codes

    • Top Offer
      Pick by Our Editor

      25% Off

      Coupon 25% Off Fine Jewelry + Free Shipping On Orders Of $250 Or More
    • Top Offer
      Pick by Our Editor

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      Coupon Save Now On the Sea-blue Gem! Up to 30% Off Aquamarine
    • Top Offer
      Pick by Our Editor

      65% Off

      Sale This is Your Lucky Day! Up to 65% Off Top Picks
  • VerifiedSale

    Manufacture's Liquidation Sale! Up to 70% Off & More

  • VerifiedCoupon

    Up to 30% Off for Your Love + Free Shipping

  • Sale

    Extra 25% Off Diamond Clearance

  • Sale

    Get 30% Off Italian Jewelry

  • Sale

    Up to 65% Off 2018 Trends

  • Coupon

    Free Shipping On Any Order

  • Coupon

    Up to 30% Off On Two Or More Items

  • VerifiedSale

    Up to 30% Off Amethyst February 's Favorite Gemstone

  • VerifiedCoupon

    25% Off Thousands Of Items + Free Shipping On Orders Of $250

Ross Simons FAQ

How Do I Cancel an Order At Ross Simons?

Contact the Customer Service Department at 800-835-0919. Orders process quickly, in some cases, an order may already be in the shipping process and may be unable to be canceled.

How Do I Store Shipping Information On the Website?

If you provide a password with an order, you will be able to logon as a "Returning Customer" and retrieve your "Order History" as well as your billing and shipping information. You can log into Your Account to update your billing information and change your mailing preferences.

Can I Return a Product That I Received As a Gift?

Yes, but not for a credit refund. A merchandise credit will be issued for gifts that are returned by the recipient. Please allow 3-4 weeks for returns processing through their facility. Ross Simons will apologize for any inconvenience this may cause. Please contact Customer Service by phone at 1-800-835-0919 or by email at [email protected] for further return instructions.

What Forms Of Payment are Accepted for Online Purchases At Ross Simons?

Ross Simons accepts MasterCard, Visa, American Express, Discover, PayPal and Ross-Simons Preferred credit cards. Gift Certificates and merchandise credits may also be used as payment.  

What is Detailed Information Of Delivery

Regular delivery for in-stock merchandise is 7-10 business days. For 2 business-day Expedited Delivery *add an additional $10.00. For Overnight Service* add $20.00 (must be placed before noon EST). If Ross Simons is temporarily out of stock, you will be notified accordingly. Overnight Service is available for delivery on the next regular business day. If you require Saturday delivery, please contact Ross Simons at 800-835-0919 for delivery options based upon your specific location. Shipments to Alaska and Hawaii follow the same rate schedule, however regular delivery will take an extra 3 days.

If the item(s) you purchased are drop shipped, you will receive the merchandise directly from the manufacturer in approximately 2 weeks from the date your order was placed.

How Do I Contact Ross-Simons?

You can contact Customer Service online. You can call Ross Simons at 800-835-0919. You can also mail Ross Simons at: Ross-Simons, Customer Service, 9 Ross-Simons Drive, Cranston, RI 02920. 

Live Chat: Ross Simons' Customer Service Specialists are available to help you in real time Monday-Friday 10am-6pm EST.