Please contact the REEDS Jewelers Care Plan Help Desk at (866) 742-2562. They will mail you a postage paid box and answer any questions you may have about your repair service.
Layaway is offered on most items through Reeds Jewelers' store locations only. A minimum deposit of 10% or $25 (whichever is greater) is required as an initial deposit. Subsequent monthly payments of 1/6 the remaining balance or $25 (whichever is greater) are required. Merchandise on layaway may be held for a maximum of 6 months as long as regular payments are made.
No. Reeds Jewelers is currently unable to ship internationally.
Credit cards can be declined for several reasons; incorrect billing information is the most common. Any time this occurs, your bank may place a hold on the funds which will appear as a pending transaction. Since your account has not been charged the hold will be removed within 3-5 business days, depending on your bank.
If you need the hold released immediately, you will need to contact your bank and they may release the hold without any assistance from Reeds Jewelers. If your bank needs verification from Reeds Jewelers, please obtain the information required along with their fax and telephone number. Reeds Jewelers will then contact your bank and have the hold released as soon as possible.
Please contact store customer service at (844) REEDS-40, or send an email to email@example.com. You will receive a reply within 1-2 business days.