How Can I Track My Order at Urban Decay?

Related FAQ

• What If the Product I Want is Out Of Stock of Urban Decay?

  Out of stock items are not available for ordering at this time unless indicated as a presale item, which you can order in advance. Unfortunately, Urban Decay does not know when more items will become available if they're backordered.

• When is Your Next Promotion?

  The best way to hear about the next promotion, special event, or new product rolling out on Urban Decay is to sign up for UD's email newsletter.

• Why is My Urban Decay Order Still Processing?

  Your order may still show as processing or there may have been a discrepancy in our inventory that has caused a delay in shipment. Keep in mind that sometimes, in rare cases; it can take up to two days for an order to process.

• Can You Send Samples Of Your Products?

  At times, Urban Decay offers samples as an online gift with purchase or when Urban Decay launches a new line of featured products.