When is Your Next Promotion?

Related FAQ

• What If the Product I Want is Out Of Stock of Urban Decay?

  Out of stock items are not available for ordering at this time unless indicated as a presale item, which you can order in advance. Unfortunately, Urban Decay does not know when more items will become available if they're backordered.

• Can You Send Samples Of Your Products?

  At times, Urban Decay offers samples as an online gift with purchase or when Urban Decay launches a new line of featured products.

• How Can I Track My Order at Urban Decay?

  When you place your order you will receive a shipping confirmation email. You can find your tracking number in that email or through your order history!If you have any further questions or concerns, we're here for you at 1-800-784-8722, Monday–Friday, 7:00 AM–5:00 PM Pacific Ti…

• Why is My Urban Decay Order Still Processing?

  Your order may still show as processing or there may have been a discrepancy in our inventory that has caused a delay in shipment. Keep in mind that sometimes, in rare cases; it can take up to two days for an order to process.