Why is My Urban Decay Order Still Processing?

Related FAQ

• Can You Send Samples Of Your Products?

  At times, Urban Decay offers samples as an online gift with purchase or when Urban Decay launches a new line of featured products.

• How Can I Track My Order at Urban Decay?

  When you place your order you will receive a shipping confirmation email. You can find your tracking number in that email or through your order history!If you have any further questions or concerns, we're here for you at 1-800-784-8722, Monday–Friday, 7:00 AM–5:00 PM Pacific Ti…

• When is Your Next Promotion?

  The best way to hear about the next promotion, special event, or new product rolling out on Urban Decay is to sign up for UD's email newsletter.

• What If the Product I Want is Out Of Stock of Urban Decay?

  Out of stock items are not available for ordering at this time unless indicated as a presale item, which you can order in advance. Unfortunately, Urban Decay does not know when more items will become available if they're backordered.