How Do Discount Codes Work?

Discount codes must be entered before checkout. Note that some items are not eligible for the use of codes and additional terms may apply. Please check the applicable product pages for specific information.

Discount codes cannot be applied to previously placed orders. However, if you placed an order and forgot to enter an applicable discount code, and you contact customer service at nytstore.support@nytimes.com or 1-800-671-4332 within 24 hours after you placed that order, The New York Times Store will use commercially reasonable efforts to cancel your order and/or apply the discount. Please note that some items, such as personalized items and other items marked “all sales final,” cannot be refunded after the order has been processed.