How Do I Access Manage Booking?

Related FAQ

• Who Can Use Manage Booking?

  Currently passengers who have booked their tickets on jetairways.com, across Jet Airways offices / Travel Agents (Ticket number starting with 589) are eligible to use Manage Booking facility.

• Can I Cancel/ Refund My Entire Booking On Manage Booking Facility?

  Yes, you can cancel your entire booking and obtain a refund to the same credit card/debit card/banking account used to purchase tickets on www.jetairways.com.However, if you have already checked-in using our web or mobile check-in service, kindly call our Contact Centre to canc…

• Can I Cancel the Itinerary and Obtain Refund?

  Yes. You can now cancel the ticket online and obtain the refund. However, cancellation charges, if any, will be applicable accordingly.

• If I Want to Book My Meals Online, How Much Advance Notice Do I Have to Give?

  The Online Meal Request is available on the Manage Booking section. For standard meals, the online request should be made at least 2 hours prior to flight departure. For special meals, the online request should be made at least 24 hours prior to flight departure. These timings …

• If I Am Unable to Travel and Would Like to Transfer the Ticket to Another Person, Can I Amend the Name Online?

  No, a change to name is not permitted in Jet Airways. You would need to cancel your ticket and book a new ticket with the correct guest(s) name. Cancellation charges, if any, will be applicable accordingly.