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Related FAQ

• I Only Received Part Of My Order?

  Different items can come from different warehouses and in separate packages, so you might receive more than one package if you ordered several items. Please verify your email as Bodeaz provide different shipping confirmation for items leaving separately.

• What Payment Methods Does Bodeaz Accept?

  You can pay directly on Bodeaz's website with any major credit card. Bodeaz uses Shopify Payments powered by STRIPE to process your payments with the highest level of security. Bodeaz currently do not accept Visa Debit, PayPal, phone-call payments or COD.

• My Tracking Says It Was Delivered But I Did Not Receive It?

  If the tracking information states that your items have been delivered but you have not received it, kindly ask your local post office first and your immediate neighbor in case the package was received by mistake or on your behalf. The Package may also have been left with prope…

• How Do I Know If My Package Has Shipped?

  Once you place an order, you will receive an automatic confirmation email and you will receive another email with shipping information as soon as your order is dipatched. Please note that the shipping confirmation email does not necessarily mean that the package has left our di…

• How Can I Modifiy / Cancel My Order?

  If you just passed your order, contact Bodeaz right away. Once you pass your order, Bodeaz's automated dispatch system ship order every 24h ad Bodeaz can NOT guarantee that your order will be cancelled if it has already been shipped. Bodeaz will try their best to locate your or…