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• Is the Website a Secured Site?

  Only when you place an order with Old Pueblo Traders via our web site, Old Pueblo Traders will collect your name, address, telephone number, E-mail address and credit card information. Old Pueblo Traders will use Secure Sockets Layer (SSL) to encrypt all of your personal data d…

• Will I Get an Order Confirmation From Old Pueblo Traders?

  You will receive an email order confirmation from us. Please enter your email address correctly to ensure you receive your order confirmation.Old Pueblo Traders would suggest adding Old Pueblo Traders to your address book to be certain you properly receive all notifications.

• What is an E-gift Card and How Long Does It Take to Process?

  An E-gift card works just like a gift card but it is sent electronically to an e-mail address. You specify the recipient's e-mail address and Old Pueblo Traders notify them of their gift. E-gift cards are processed and e-mailed to the recipient within a few hours of credit appr…

• How Can I Change Or Cancel My Order at Old Pueblo Traders?

  You are able to change or cancel your order after you place it only if the order has not been picked and packed for shipping. If you would like to make a change, call Customer Service at 1-800-362-8410 or 1-888-430-5711. Please have your order number available. 

• When Will I Receive My Order From Old Pueblo Traders?

  Old Pueblo Traders ships in stock items within 24 hours of receipt. Allow 4-7 business days for delivery excluding holidays. In addition to the regular delivery, there are several options to choose from: 3-Day Delivery is available for an additional $8.99 per address.  Ne…