How Do I Know That My Order is Confirmed?

Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the shipping address.

In addition, you will receive an email confirming your order details. You will also be notified when we dispatch the item(s) from warehouse with the respective tracking details.

Related FAQ

  • How Can I Use a Discount / Coupon Code On My Order?

    When you click on the “place order” button, you are directed to a page where you can redeem any reward points or discount codes. On this page, you can enter the discount code and the respective discount will be applied to your order You can then proceed to checkout and pay…

  • Can I Ship the Products to an Address That is Different From My Billing Address?

    Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.

  • What is the Nykaa's Estimated Delivery Time?

    Nykaa dispatch most orders within 1-4 business days (excluding Sundays and public holidays) Though, Nykaa keep 95% of their catalogue in inventory, certain products need to be sourced directly from the brand itself so that Nykaa can live up to our promise of providing fres…

  • How are Items Packaged?

    Nykaa package products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.  Nykaa pride themselves on the quality of packaging. Till date, Nykaa …

  • My Order Will Be Shipped In Multiple Shipments? What Does This Mean?

    Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been shipped from different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge if applicable, on the first package you r…

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