How Do I Make Changes to My Subscription Before My Next Box Ships?

Related FAQ

• Who Can View My Wishlist?

  Anyone who follows your wishlist link, whether they have a Cratejoy account or not, can view the wishlist!

• What Should I Do If a Seller is Not Responding to My Inquiry?

  Cratejoy sellers can receive a high volume of emails, so they recommend giving the seller 2 to 3 days to respond before pursuing next steps. Should this period of time pass and you have not received a response, it is best to reach out to Cratejoy Support with your inquiry. You…

• How Do Prepaid Subscriptions Work?

  Sellers will sometimes offer the option for prepaid subscriptions, which allow you to pay for several subscription renewals and shipments up front. This usually results in paying less on a per month basis than if your subscription renewed normally each term. Since the entire pr…

• Is My Information Safe With Cratejoy?

  You can rest easy knowing that your personal information is completely secure. All transactions are conducted over bank-grade SSL connections and Cratejoy is fully PCI Level-1 Compliant. Your data is safe with Cratejoy.

• How Do I Get In Contact With a Seller?

  Cratejoy is home to thousands of subscription boxes, all put together by individual sellers & shops. If you have a question about a box or product, it’s best to reach out to the seller first, as they will have the most relevant information, and will be able to answer your …