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Related FAQ

• When Will the Payment Be Debited From My Account?

  Your credit card will only be charged once your order has been shipped. You may see a temporary authorization appear on your account; the latter will be replaced by the actual direct debit at the time of dispatch of the order.

• How Long Will It Take for My Mugler Order to Arrive?

  DELIVERY COSTS AND TIMES Chronopost Predict delivery (1 to 3 working days): Free delivery for any order over 70 €. € 5.95 for orders under € 70 Delivery via UPS Access Point (4 to 7 working days): not insured at the moment due to the closure of many UPS Access Points. Free…

• Is My Online Payment Secure?

  When you place an order on MUGLER.fr, Mugler encode your information using Secure Socket Layer (SSL) encryption technology. It is the most advanced online consumer security technology to date. You can be assured of placing your order safely. Your bank data is encrypted in SSL a…

• When Will My Order Be Processed By Mugler?

  As soon as you click on the "Validate my order" button, the latter goes into the processing phase. Mugler strives to process orders within 1 to 2 business days.

• Why is My Phone Number Required?

  A telephone number is required by most carriers, in the event of a possible problem with your order. Mugler will only use this information to respond to your requests and / or to contact you, if necessary, regarding your order.